Taxes can be confusing and raise a lot of questions such as “How do I file my tax return?” or “How do I check my tax refund status?”. The Internal Revenue Service (IRS) is ready to answer all of your tax-related questions. Taxpayers can receive help online, by phone or in person. Continue reading to find out which option is best for you.
If you are interested in online self-service options, the IRS offers many online tools and resources for the following categories:
- File a tax return
- Letter from the IRS
- Get a tax transcript
- Check refund status
- Identity theft, frauds and scams
- Business topics
- Correct or amend a return
- Payments and penalties
For more information about any of these topics, go to irs.gov/help/let-us-help-you. Each section has helpful links and tips.
If you are unable to find answers to your tax questions on IRS.gov, the IRS offers help in over 350 languages with the support of professional interpreters. For Spanish, call 800-829-1040. For all other languages, call 833-553-9895.
Taxpayers can also contact the IRS via phone if needed. Their help lines are open Monday through Friday. (Residents of Alaska and Hawaii should follow Pacific time. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time.) The IRS’s Individuals and Businesses phone numbers are listed below.
Individuals
800-829-1040
7 a.m. to 7 p.m. local time
Businesses
800-829-4933
7 a.m. to 7 p.m. local time
*Note: If a taxpayer mailed a tax return or letter and they have not heard back from the IRS yet, the IRS does not want taxpayers to call or file a second return.
For additional IRS phone numbers, go to irs.gov/help/let-us-help-you and click on the “IRS phone numbers” section.
If you would like in-person help from the IRS, you can visit a local IRS Taxpayer Assistance Center (TAC). To locate a Taxpayer Assistance Center, go to apps.irs.gov/app/office-locator. After locating a TAC, call 844-545-5640 to schedule an appointment.
For a complete list of IRS help topics and options, go to irs.gov/help/let-us-help-you.
Need free tax return preparation?
Qualified taxpayers can file their taxes for free by using IRS Direct File. IRS Direct File allows taxpayers to prepare and file their taxes online – for free – directly with the IRS. Another fantastic option is going to an IRS Volunteer Income Tax Assistance (VITA) site. All VITA sites are IRS certified and offer free tax prep to taxpayers who qualify.
PIM Savvy VITA has four VITA sites, two in Renton and two in Everett for the 2025 tax season, plus 16 additional events at community centers and libraries. To make an appointment for FREE tax preparation at a PIM Savvy VITA site go to pimsavvy.com/vita or call/text 206-565-2961, option 4 or En español, opción 2.
