Testimonials
Due to my strict adherence to confidentiality, names have been withheld for these testimonials. References are available upon request.
I had the wonderful experience of having my taxes completed...
Today, I had the wonderful experience of having my taxes completed through an appointment at the library with volunteers from PIM Savvy VITA. They were extremely helpful, knowledgeable, and patient in assisting me with the necessary paperwork and tax filing. I am very grateful for their help in ensuring no errors on my part. Many thanks for their kind help in getting a task completed and relieving a worry I have been carrying. I would highly recommend PIM Savvy VITA’s services.
– Tax Filer
I really appreciate the free tax prep service...
I really appreciate the free tax prep service on 7-30-26. It helped me a lot and I’m grateful for this community service. I really want this service to continue for years to come.
– Salvador, Tax Filer
I met with you at the Snohomish Library location...
I met with you at the Snohomish Library location on 8/18/25 to help me dig out of the mess/stress of unfiled taxes from 2021-2024! The PIM Savvy staff (VITA volunteers) were very knowledgeable, patient, and kind with the process; it was a tremendous relief to me to get my IRS tax situation back in order to allow me to move on with my business/financial affairs in the future. BIG kudos to the team for VOLUNTEERING their time to provide this invaluable service….outside of tax season! Thank you, thank you!
– Tax Filer
April Matsui has worked on multiple projects for Onit Management Consulting...
“April Matsui has worked on multiple projects for Onit Management Consulting, and on each one has been a valuable member of our consultant team. I particularly appreciate April’s rock solid reliability and clarity – she clearly articulates what she will deliver and when, checks in along the way to ensure expectations are aligned, then delivers on time and on budget. Her work on our projects has focused particularly on change assessment and OCM-related process documentation, which are the bedrock of successful change management projects, and I have always felt confident that with April these tasks are in good hands.”
– Partner/Owner of a Management Consulting Firm in Seattle
April Matsui/PIM Savvy provided excellent change management services...
“April Matsui/PIM Savvy provided excellent change management services for three recent high profile software system implementation projects. PIM Savvy’s mastery of process consulting, change management and training skills brought tremendous value helping diverse teams prepare for the transition to the new software system. April exudes leadership, drive and initiation and has an innate ability to connect with clients and and help teams deliver quality results.”
– Owner of a Management Consulting Firm in Vancouver
PIM Savvy did an amazing job on our marketing research project...
“PIM Savvy did an amazing job on our marketing research project. The consultants have great listening skills and were strongly engaged to make our project succeed. April and her team are very professional to work with and did a great job following up during our project.”
– Owner of a Language School in Washington
My firm has partnered with April (Pim Savvy) on multiple projects...
“My firm has partnered with April (PIM Savvy) on multiple projects and we really appreciate her many contributions to our team. She is always looking out for our clients’ best interests, she keeps an extensive and ever-growing OCM toolkit, and she consistently adds value. April is a pleasure to work with, and it’s been an excellent experience having her involved with our projects.”
– Partner/Owner of a Management Consulting Firm in Seattle
PIM Savvy provided 12 months of outstanding project management organization and skills......
“PIM Savvy provided 12 months of outstanding project management organization and skills. She was our firm’s Seattle-based sub-contractor for a public sector contract. This engagement entailed the creation and roll-out of six different E-Learning courses on topics ranging from Safety to Procurement Integrity. Projects were overlapping and there were timelines that had to be effectively managed to meet deadlines. I was impressed with the breadth of knowledge and experience provided by PIM Savvy. The firm demonstrated a solid understanding of the disciplines within the Learning development process and brought a unique set of skills, an effective style and helped the teams work effectively together through excellence in communication. All of the E-Learning projects were launched successfully.”
– COO of an E-Learning Company in California
April is one of those people that very early on is able to...
April is one of those people that very early on is able to inspire people to greatness. She gave people the tools so they could be successful, pulled the team together, and was really a great leader. Even in the most stressful situations, she always remained cool.
“THE ABILITY TO KEEP A TEAM TOGETHER AND INSPIRE THEM”
April is very ethical and forthright. She is able to communicate effectively. April is very driven to success and not someone to just talk about it but actually take steps in order to achieve results. Having worked 25-plus years after the fact, with so many other managers, April still stands out in my mind as someone who was really to be respected and admired for helping staff see themselves as a successful group of people. The ability to keep a team together and inspire them on a day-to-day basis is not something I’ve seen a lot of in my career since working with April.
April has a way of taking abstract ideas and...
April has a way of taking abstract ideas and fleshing them out to make them more concrete, taking everything in and translating it to others could understand. She does research and she really helped come up and think of different ways to service our affluent clients. Even though she was new to our system, she thought enough to say, “Have you thought about how that would be applied, and how the system would calculate this?” April gains your trust because she has such a listening ear and an open attitude to whatever it is you’re asking her. And the other thing you’ll notice about her is when she says she’s going to do something, she really does perform, even to the point of staying up until 3 a.m. and putting a PowerPoint together at the last minute.
“WE STILL USE HER DIAGRAMS TO THIS DAY”
She really does go out of her way. April never wants to stop learning. I think that that really sets her apart. She is not stagnant. She makes everyone she’s around feel valued. She does a terrific amount of looking at things. But when she brings it back to you, it’s laid out and neat. I think she makes people feel comfortable even if they’ve never gone down that road before. That was really valuable. Not only did she come up with a way for us to do a new process in two different ways, she educated the whole bank on it! We still use her diagrams to this day. April is the type of co-worker that you would want to choose for a lifelong friend. She is a very caring individual about everyone around her, always trying to make them feel comfortable. I was really impressed with her.
April’s work benefited the bank through higher revenues. Plain and simple...
April’s work benefited the bank through higher revenues. Plain and simple. I, and others, really looked up to her with a high level of respect knowing that she was not only good at her job but she was good people as well. She really wanted to make a difference in any way that she could. She was always asking what else can I do to do this different? Do this better? Am I missing something? Give me feedback. She was hungry and eager and truly wanted to make a difference. Personally, I learned an appreciation for travel from April and I have now taken the initiative myself to do more. I saw adventures through her lens, through her eyes, and it looked awesome.
April was great at being able to take data and...
April was great at being able to take data and put it into something that made sense for executives or committees. She was able to tell a story with it, to get different pieces of analysis from various different departments and put it together. She is able to listen and take things in and understand what people are telling her. I remember being on multiple calls with her and she asks the right questions to get at what she needs. She asks really good questions. April is dedicated, professional and analytical.
April is very calm, very thorough, very customer-oriented, and...
April is very calm, very thorough, very customer-oriented, and she really knows her business. She has integrity, and the confidence and self-respect to understand the importance of recognizing that everyone, no matter what their capacity, has value. And they’re there for a reason. April has a personal sense of enjoyment in what she does. In working with April, I trust that if I were her manager, I trust that she knows her job. And I trust that it will be done very well and that there is never a need to go back to re-check or question about the quality of the work, the accuracy of the work, and about the overall product.
“I WOULD HAVE LOVED TO HAVE APRIL AS MY MANAGER AND LEADER”
I’ve also observed April’s interactions with our co-workers and on the telephone. She always treats people, no matter what their role is within the organization, or outside the organization, with the utmost respect and sincerity. She is a pleasure to be with. She is very calm. She is very approachable and reassuring, and she is highly dependable. I would have loved to have April as my manager and leader. She is knowledgeable, and she is respectful. She is resourceful. April is topnotch.
April’s impact on the company was phenomenal....
April’s impact on the company was phenomenal. She led a complex project and I’m telling you she was superb. April handled the entire project from beginning to end like a pro. I was just in awe of her. April can strategically handle herself in a group – she can step up on a moment’s notice and speak graciously. She can speak to anyone and she is approachable. April is great at embracing diversity of any kind. April is going to figure out how she is going to relate to someone on some level somehow. She is such a forward-thinking person that she would constantly be two steps ahead of everything. I knew she that when she was going to do something she would consider how the other pieces were going to follow.
“SHE TOOK A HUGE LOAD OFF OF ME”
She would think about every single thing. She took a huge load off of me. April is going to figure out how to get something done even if she doesn’t know how to do it. She’s going to go away and by the time she’s done with it, she’s going to be a pro at it. April is an innovator. Her patience, perseverance, and her degree of introspection are strengths that will serve her well in doing anything. April is committed, driven, loyal and quite a conversationalist. And, she’s smart enough to know when she needs to step back. When you work with April, you get more than enough.