WHO – Who do I contact if I need help with the Working Families Tax Credit?

  • Contact the Washington State Department of Revenue (DOR) by:
    • Logging into My DOR to send a secure message
    • Calling (360) 763 – 7300, TTY dial 711
      • Monday to Friday from 8 a.m. to 5 p.m. PT. (closed Thursday 8 to 9 a.m.)
      • Interpreters available.
  • Contact PIM Savvy by:

If you have federal income tax returns to file, you may be eligible for FREE tax preparation services at a Volunteer Income Tax Assistance site. The VITA program has operated for over 50 years. Did you know VITA sites can help you electronically apply for Washington’s Working Families Tax Credit while submitting your federal tax return to the Internal Revenue Service (IRS)? Find a VITA provider near you: Get Free Tax Prep Help.

If you have questions about WFTC eligibility or need help applying, contact PIM Savvy today! In partnership with the Washington State Department of Revenue, we are here to help the community. These services are FREE and help eligible Washington residents!

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  • If there are no appointments available, you can try walking in.
  • No appointment is needed if dropping off tax information for virtual tax filing.
  • Eligible individuals and families can receive the Working Families Tax Credit – a tax refund up to $1,255 for Washington workers. If eligible, we will help with the application. See flyer in English; Spanish; Ukrainian; or Other Languages.
  • If you have any questions, email vita@pimsavvy.com or text 206-565-2961.